All Systems Operational

About This Site

Welcome to the Solver cloud status page. This page will provide updates on global availability. This includes scheduled updates as well as unplanned service disruptions.

Uptime over the past 90 days. View historical uptime.
US Cloud Operational
90 days ago
99.95 % uptime
Today
Website ? Operational
90 days ago
99.97 % uptime
Today
Report Rendering Service ? Operational
90 days ago
100.0 % uptime
Today
Data Services ? Operational
90 days ago
99.89 % uptime
Today
EU Cloud Operational
90 days ago
99.99 % uptime
Today
Website ? Operational
90 days ago
100.0 % uptime
Today
Report Rendering Service ? Operational
90 days ago
99.98 % uptime
Today
Data Services ? Operational
90 days ago
99.99 % uptime
Today
AU Cloud Operational
90 days ago
99.99 % uptime
Today
Website ? Operational
90 days ago
100.0 % uptime
Today
Report Rendering Service ? Operational
90 days ago
100.0 % uptime
Today
Data Services ? Operational
90 days ago
99.97 % uptime
Today
CA Cloud ? Operational
90 days ago
100.0 % uptime
Today
Website ? Operational
90 days ago
100.0 % uptime
Today
Report Rendering Service ? Operational
90 days ago
100.0 % uptime
Today
Data Services ? Operational
90 days ago
100.0 % uptime
Today
AE Cloud Operational
90 days ago
99.99 % uptime
Today
Website ? Operational
90 days ago
100.0 % uptime
Today
Report Rendering Service ? Operational
90 days ago
99.99 % uptime
Today
Data Services ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Apr 26, 2024

No incidents reported today.

Apr 25, 2024

No incidents reported.

Apr 24, 2024

No incidents reported.

Apr 23, 2024

No incidents reported.

Apr 22, 2024
North EU Production - Integrations stuck in processing
Resolved - This incident has been resolved.
Apr 22, 19:43 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 22, 19:13 PDT
Identified - The issue has been identified and a fix is being implemented.
Apr 22, 19:08 PDT
Apr 21, 2024

No incidents reported.

Apr 20, 2024
Planned Solver Cloud Update (United States - US)
Completed - All maintenance completed. All services should now be fully functional.
Apr 20, 11:41 PDT
Verifying - Software updates are done, and the website is back up and running. We're currently performing essential database maintenance, which might affect the site's performance. We'll keep you posted with another update once all database maintenance is finished.
Apr 20, 05:09 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 19, 22:00 PDT
Scheduled - We want to keep you informed about an upcoming maintenance update that will temporarily impact our services, scheduled for this week. Please take note of the following details:

Affected Regions: (local date/times)
UAE (AE) - 19 April / 1 AM UAE
Australia (AU) - 20 April / 5AM Canberra ACT
Ireland (EU) - 19 April / 10 PM GMT
Canada (CA) - 19 April / 6PM PT
United States (US) - 19 April / 10PM PT

During this maintenance window, all services will experience temporary interruptions. Integrations running when the maintenance begins will be automatically canceled, and integrations scheduled during this period will commence once our systems are back online.

Important Information:
Database maintenance may continue after our website is restored to full functionality. While services will be operational, there may be some performance impacts as we wrap up ongoing maintenance.

For detailed information regarding scheduled maintenance outages specific to each region, please visit our status page: https://status.app.solverglobal.com/

To stay updated on the latest developments and improvements, please check our latest release notes: https://help.app.solverglobal.com/knowledge-base/april-2024/

Should you encounter any questions or issues during this maintenance window, our support team is here to assist you. Please reach out to us at support@solverglobal.com.

We appreciate your understanding and apologize for any inconvenience this may cause. Our goal is to enhance your experience with our services, and this maintenance is a crucial step toward achieving that.

Thank you for your continued trust in Solver Global.

Sincerely,
The Solver Global Team
Apr 18, 16:07 PDT
Planned Solver Cloud Update (Canada - CA)
Completed - All maintenance completed. All services should now be fully functional.
Apr 20, 01:32 PDT
Verifying - Software updates are done, and the website is back up and running.
Apr 19, 21:53 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 19, 15:50 PDT
Scheduled - We want to keep you informed about an upcoming maintenance update that will temporarily impact our services in the Canada - CA, scheduled for Friday 19 April @ 6PM PT.

During this maintenance window, all services will experience temporary interruptions. Integrations running when the maintenance begins will be automatically canceled, and integrations scheduled during this period will commence once our systems are back online.

Important Information:
Database maintenance may continue after our website is restored to full functionality. While services will be operational, there may be some performance impacts as we wrap up ongoing maintenance.

For detailed information regarding scheduled maintenance outages specific to each region, please visit our status page: https://status.app.solverglobal.com/

To stay updated on the latest developments and improvements, please check our latest release notes: https://help.app.solverglobal.com/knowledge-base/april-2024/

Should you encounter any questions or issues during this maintenance window, our support team is here to assist you. Please reach out to us at support@solverglobal.com.

Sincerely,
The Solver Global Team
Apr 18, 15:51 PDT
Apr 19, 2024
Planned Solver Cloud Update (Ireland - EU)
Completed - All maintenance completed. All services should now be fully functional.
Apr 19, 22:11 PDT
Verifying - Software updates are done, and the website is back up and running. We're currently performing essential database maintenance, which might affect the site's performance. We'll keep you posted with another update once all database maintenance is finished.
Apr 19, 17:43 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 19, 14:00 PDT
Scheduled - We want to keep you informed about an upcoming maintenance update that will temporarily impact our services in the Ireland - EU, scheduled for Friday 19 April, 22:00 GMT.

During this maintenance window, all services will experience temporary interruptions. Integrations running when the maintenance begins will be automatically canceled, and integrations scheduled during this period will commence once our systems are back online.

Important Information:
Database maintenance may continue after our website is restored to full functionality. While services will be operational, there may be some performance impacts as we wrap up ongoing maintenance.

For detailed information regarding scheduled maintenance outages specific to each region, please visit our status page: https://status.app.solverglobal.com/

To stay updated on the latest developments and improvements, please check our latest release notes: https://help.app.solverglobal.com/knowledge-base/april-2024/

Should you encounter any questions or issues during this maintenance window, our support team is here to assist you. Please reach out to us at support@solverglobal.com.

Sincerely,
The Solver Global Team
Apr 18, 15:50 PDT
Planned Solver Cloud Update (Australia - AU)
Completed - All maintenance completed. All services should now be fully functional.
Apr 19, 18:33 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 19, 10:00 PDT
Scheduled - We want to keep you informed about an upcoming maintenance update that will temporarily impact our services in the Australia - AU, scheduled for Saturday 20 April @ 5AM ACT.

During this maintenance window, all services will experience temporary interruptions. Integrations running when the maintenance begins will be automatically canceled, and integrations scheduled during this period will commence once our systems are back online.

Important Information:
Database maintenance may continue after our website is restored to full functionality. While services will be operational, there may be some performance impacts as we wrap up ongoing maintenance.

For detailed information regarding scheduled maintenance outages specific to each region, please visit our status page: https://status.app.solverglobal.com/

To stay updated on the latest developments and improvements, please check our latest release notes: https://help.app.solverglobal.com/knowledge-base/april-2024/

Should you encounter any questions or issues during this maintenance window, our support team is here to assist you. Please reach out to us at support@solverglobal.com.

Sincerely,
The Solver Global Team
Apr 18, 15:48 PDT
Apr 18, 2024
Planned Solver Cloud Update (United Arab Emirates - AE)
Completed - All maintenance completed. All services should now be fully functional.
Apr 18, 18:56 PDT
Verifying - Software updates are done, and the website is back up and running. We're currently performing essential database maintenance, which might affect the site's performance. We'll keep you posted with another update once all database maintenance is finished.
Apr 18, 17:46 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 18, 13:00 PDT
Scheduled - We want to keep you informed about an upcoming maintenance update that will temporarily impact our services in the United Arab Emirates - AE, scheduled for Friday 19th April 12 am UAE.

During this maintenance window, all services will experience temporary interruptions. Integrations running when the maintenance begins will be automatically canceled, and integrations scheduled during this period will commence once our systems are back online.

Important Information:
Database maintenance may continue after our website is restored to full functionality. While services will be operational, there may be some performance impacts as we wrap up ongoing maintenance.

For detailed information regarding scheduled maintenance outages specific to each region, please visit our status page: https://status.app.solverglobal.com/

To stay updated on the latest developments and improvements, please check our latest release notes: https://help.app.solverglobal.com/knowledge-base/april-2024/

Should you encounter any questions or issues during this maintenance window, our support team is here to assist you. Please reach out to us at support@solverglobal.com.

Sincerely,
The Solver Global Team
Apr 18, 11:13 PDT
US Data Center - integration service interruption
Resolved - This incident has been resolved.
Apr 18, 16:28 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 18, 16:11 PDT
Identified - The issue has been identified and a fix is being implemented.
Apr 18, 15:57 PDT
Update - We are continuing to investigate the issue. It appears that there was a sporadic interruption with Jobs running the Gateway connector.
Apr 18, 15:00 PDT
Investigating - We are currently investigating this issue.
Apr 18, 14:23 PDT
Apr 17, 2024

No incidents reported.

Apr 16, 2024

No incidents reported.

Apr 15, 2024

No incidents reported.

Apr 14, 2024

No incidents reported.

Apr 13, 2024

No incidents reported.

Apr 12, 2024

No incidents reported.

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